Mediation Mediation is an informal and efficient process designed to help parties reach a “win-win” resolution. Mediation at OCRC is a voluntary service offered to both parties, designed to give the parties an opportunity reach a mutually satisfactory resolution. The advantages of mediation service at the OCRC are: completely voluntary, highly confidential, fair and impartial and it is a cost effective and time efficient process. Mediation at the OCRC is an uncomplicated process. If both parties agree to mediate their case, a highly experienced and specially trained mediator will schedule mediation within thirty (30) days. Mediators are not judges or decision makers, rather they are experienced, neutral third-parties who will help the parties reach a fair resolution. In the event that a settlement is agreed upon, it is binding upon both parties and the case is resolved. However, if there is no agreement, the case goes back to investigation. Mediation services are offered through all of our regional offices. Home   |   About Us   |   Services   |   Charge Forms   |   Regional Offices Publications   |   Employment   |   Public Affairs   |   Case Archive ** Disclaimer **